Today, we have the pleasure of interviewing Michelle Lee. She is a self-made entrepreneur. She has worked in Human Services for 30 yrs. She is originally from Houston, Texas, raised in Houston Heights.
Please tell us about your company ‘Residential Care Services LLC’.
Residential Care Services LLC is a provider service agency dedicated to providing local residential supports and services to aging adult clients with special needs in Colorado. The company provides Residential homes in the community to support people to live independently in the community.
Our agency is also open to serving the elderly, blind, and special-needs residents using home and community-based services to support their transition into the community. RCS is passionate about serving those in need by providing clients with adequate opportunities to foster their independent skills in a family-oriented atmosphere that our residents deserve.
We pride ourselves on being very client-centered and look forward to serving your client’s individual needs.
We support them with case management services, support them with daily living skills, social interaction/community engagements.
My company is based out of Colorado I’m expanding to Houston, Texas.
How do you serve special needs and elderly people?
Residential Care Services take pride in participating in various adult programs serving the special needs and elderly population.
Personal Care Alternative (PCA) Program:
The PCA program allows clients to live in a residential home setting with up to 3 residents and rotating staff members. Residents gain the opportunity to live in house-mate typesetting with staff supervision.
Colorado Choice Transitions (CCT) Program:
The CCT program serves eligible Medicaid residents by transitioning them from nursing homes or long term care (LTC) facilities into the community using available home and community-based (HCBS) services and supports.
Host Home Program:
The Host Home program gives individuals with special developmental needs the opportunity to live in a private family-style residential setting with a qualified single or coupled host home provider. This residential setting can be very unique as some homes offer pets and children to accompany the resident’s comfort-levels and wishes.
Apartment Program:
Our apartment program allows residents to live independently to do so with adequate weekly staff supervision per their individual service plans.
What are the strategies that make you successful?
I use the family model. We treat our clients as an extension of our own family.
Fantastic! So tell us, how can people find out more about you?
You can contact us via our website or via (720) 343-2350 ext. 200 or email at mlee@rcscolorado.com.
You can access the directions here.
Thank you for your time, Michelle! It was a pleasure to have this conversation with you!